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How window restrictors impact your NatHERS rating

How Window Restrictors Impact Your NatHERS Rating

3 March 2026

Designing a multi-storey home involves balancing comfort, safety, and strict Australian building codes. Two major requirements that frequently clash on upper-level builds are Fall Prevention Regulations (the physical restriction of upper-level windows) and the final NatHERS rating (the thermal comfort and energy performance score of the home).


If you are designing or modifying a double-storey house, understanding how window restrictors interact with your energy assessment is critical to avoiding compliance delays or a sudden drop in your building's star score.


1. National Construction Code (NCC) Fall Prevention Rules

Under the National Construction Code (NCC), window restrictors are legal safety requirements designed to prevent children from falling.


For Class 1 buildings (freestanding houses or townhouses) and multi-residential apartments, fall prevention rules apply to any window where:


The 2-Metre Drop and Bedroom Rule


  • The floor level of the room is 2 metres or more above the ground surface directly below.
  • The window belongs to a bedroom (or if the fall height is 4 metres or more, any room type).


The 125mm Opening Restriction Requirement


  • The lowest openable part of the window is less than 1.7 metres (1700mm) above the internal floor.
  • To comply, the window must be fitted with a robust device or screen that physically stops the window from opening wide enough to allow a 125mm sphere to pass through.
  • The device must be permanent or "child-resistant" (requiring a key, tool, or dual-handed operation to fully override) and capable of withstanding an outward force of 250 Newtons.


2. Why Window Restrictors Penalise Your NatHERS Rating

The Nationwide House Energy Rating Scheme (NatHERS) measures the thermal performance of a dwelling, scoring it out of 10 stars. A massive component of achieving a high NatHERS rating is a home's ability to cool itself down naturally without relying on artificial air conditioning—a concept known as passive cooling through natural cross-ventilation.


When an assessor models your house in the simulation software, every openable window is factored in as a portal for fresh air to flush out trapped summer heat. This is where the conflict arises.


How Window Restrictors Drop Your NatHERS Rating

A window restrictor can significantly lower a NatHERS rating by reducing a home's passive cooling capacity. Under the NatHERS Technical Note, if a second-storey window requires a safety fall-prevention restrictor and a custom geometric opening percentage is not specified on the design documentation, the assessor must apply a severe default openability value of just 10%. 


This blocks natural cross-ventilation, traps summer heat, increases simulated cooling loads, and can drop the final energy score by 0.5 to 1.5 stars.


The 10% Default Openability Trap

For comparison, a standard un-restricted awning window typically gets a default openability credit of 90% in the software, and a sliding window gets 45%. Dropping an upper-level bedroom window's ventilation capacity to a mere 10% effectively "strangles" the cross-ventilation model.


The Chain Reaction on Your Final Star Score

When the software assumes your upper-level bedrooms have practically zero airflow, it predicts massive heat traps on summer nights.


  • Increased Cooling Load: The software calculates that you will need to run artificial air conditioning longer to make the space liveable.
  • Star Score Drops: This spike in predicted energy use can easily knock 0.5 to a full 1.5 stars off your overall NatHERS rating, potentially dropping a compliant 7-star design down to a non-compliant 5.5 or 6 stars.


3. How to Protect Your Design and Your NatHERS Rating

You do not have to sacrifice your project's thermal performance to keep your second-storey windows safe. There are three clever engineering paths to protect your final NatHERS rating. 


Option A: Safety Screens  

Option B: Ensure the lowest openable part of the window is above 1.7 metres (1700mm) above the internal floor.

Option C: Reduce window heights.


When building or designing a double-storey home, ensure your architect, window manufacturer, and energy assessor are talking to one another before final energy certification. Specifying structural safety screens or precise manufacturer ventilation charts on your blueprint early can save you thousands in unexpected double-glazing upgrades later just to buy back lost stars.


Struggling to hit your 7-star target on a multi-storey design?

Don't let default window penalties ruin your compliance. Send us your plans today, and our expert team will optimize your ventilation strategy to protect your NatHERS rating without blowing your budget.


Get a Free Assessment Quote

Written by Mark Zangari, NatHERS Consultant @ Assessify

Mark Zangari is a building compliance and sustainability specialist at Assessify, with experience supporting residential development approvals across Australia. 


They work closely with builders, designers, developers & home owners to navigate NatHERS requirements, development applications and construction compliance.


With a focus on practical, regulation‑aligned guidance, Mark helps clients identify compliance risks early, avoid approval delays, and ensure sustainability commitments are met throughout the design and build process.

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